Lotus Biscoff Original Caramelized Cookie, 75 g

REFUND POLICY/ CANCELLATION POLICY

Terms and conditions for Refund:

• The products can be refunded under the following specifications:

1. The condition of the packaging must be the same as it was at the time of purchase.
2. It must contains all tags.
3. It must not be damaged.
4. The customer must have proof or original receipt of purchase for refund.

• Customers will receive a full refund if they cancel within 3 - 4 days after purchase.
• Refund can be done in both Cash & Credit form, further final decision will be taken by Panchamrutha Industries.
• Reasons for Refund/Cancellation: Customers are eligible for refund if their Such as :

     1. Wrong item or packaging size

2. Damaged or defective product

     3.Product arrived too late

• Customers can cancel their orders without any Cancellation fees.
• If you want more information regarding refund policy please contact us:180042511111

RETURN POLICY

• PACKAGING CONDITION: The product returned can be an open box but must be complete and all original packaging.
• ELIGIBILITY CRITERIA: Customers require a receipt or proof of purchase for returns.
• FORM OF REFUND: Refund can be done in the form of product itself.
• EXCLUDED ITEMS: No such excluded items, All the items can be exchanged.
• RETURNS: Returns are accepted within 2 days of the original purchase with a valid receipt or proof of purchase.
• RETURN PROCESS:

   1.If the customer gets any damaged product or unsimilar products are shown.

   2.Then the customer can raise a complaint through contacting our tollfree number 180042511111.

  3.After the refund request is approved it takes the time of 3-4days to be processed for   the funds to appear back in your bank account.                     

  4.Once the refund is processed you will receive confirmation statement from our team.